MY BASKETS PRIVACY STATEMENT
SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name,
address and email address. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide
us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
SECTION 2 - CONSENT
How do you get my consent? When you provide us with personal information to complete a transaction, verify your credit card, place an order,
arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent,
or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at E mail
or mailing us at:
125 Thornway ave
Thornhill Ontario CA
SECTION 3 - DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
SECTION 4 - SHOPIFY
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data.
It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary
to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways
adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.
SECTION 5 - THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
SECTION 6 - SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost,
misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
SECTION 7 - COOKIES
Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not. _session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc). _shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits _shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer. cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional storefront digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.
SECTION 8 - AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact
our Privacy Compliance Officer at:
or by mail at
MY BASKET [Re: Privacy Compliance Officer]
125 Thornway ave
Thornhill Ontario CA
When you purchase a gift from My Baskets, you are investing in your peace of mind and in a stress-free way of gift giving. Our company’s philosophy is one of uncompromising honesty and integrity. Trust that your gift basket will arrive on time and will look exactly as advertised. We take your confidence in us seriously and we strive everyday to ensure your friends and family are astonished by what they receive on your behalf. Scroll through our customer reviews to see our dedication and commitment in action!
The brand My Baskets was established in 2014 by two entrepreneurs who have been building e-commerce businesses since 1995. My Baskets headquarters is currently located in Concord (part of Toronto GTA), Ontario. We were selected by Globe and Mail as one of Canada’s top growing companies for 2021 & 2022! Today we offer over 430 gift options, and we continue to grow!
Our mission has always been to provide the very best gift baskets and premium gift items to celebrate any occasion. We pride ourselves on providing great customer service and reliable same day delivery. On our website you can browse a wide variety of quality gifts and premium collections.
I don't have feedback from the recipient yet, but the process to order the basket was simple and it arrived on time, as advertised. Communication from the company was terrific! When I didn't receive a delivery confirmation, I emailed to ask. I received same day communication (10pm on a Saturday) to let me know my basket was delivered. And then I received another email on Monday morning. Great service!
The basket was great and good value. This was my first order and I will be ordering again, and have already recommended your service. Thanks
Excellent customer service. Will definitely use again.
I ordered two baskets for Rush Hashana. I was so happy that they arrived on time.
I didn’t see the baskets but the receivers said that they were beautiful !
A couple of weeks ago I had cause to complain to Mybaskets about items substituted in a gift package. Initially too it seemed my complaint had been ignored as I heard nothing back.
I'm pleased to say Mybaskets has resolved the issue and restored my faith as a customer. Thankyou Mybaskets
Hello unfortunately the recipient has not received the gift. I had to file a claim with UPS as they stated it was delivered but again the basket did not arrive at his home, I was so excited for him to receive it as it had great reviews.
Cote Des Roses Truffles Gift Box
Delivery was not to be UNTIL SEPTEMBER 22.
Please tell me it has not been delivered.
Great company! Great product and ideas! Delivery was on time as scheduled and the basket was beautiful and enjoyed! I will definitely use you again next time! Thanks!
basket still not delivered
This is a wonderfully presented gift box! Will be buying again!
My closed ones had a smile on their face 😊 fantastic basket and beautiful flowers. Howevet not so happy with the delivery guy. I mean snarky comments should be avoided. If the reciepent mentioned keep it outside the door just keep it. May be they are running late or May be they have to pick up their kids. Life can happen.
The receiver loved it.
My friend, Rita, sent me a lovey basket of healthy treats to aid in my recovery after surgery, from your company. They did the trick! I’m on my way to healing and will be dancing about. Thank you.
I had a basket delivered to my brother- in - law for his 80 th Birthday and he was very happy to receive such a great basket.Thank you so much!