Free Shipping for Baskets over $100 in Ontario and Quebec
Free Shipping for Baskets over $100 in Ontario and Quebec
Enter your Order Number and Email to see your status.
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Once your order is placed, you will receive a confirmation email that includes your order number. You must enter your order number and your email to see the tracking details of your order.
For hand-deliveries, tracking will update right away within 1-2 hours.
For baskets shipped via UPS, it will take 12-24 hours for the information to update.
Unfortunately, we cannot make any changes once the gift is out for delivery. However, we will do our best to accommodate any changes in your order that are required.
If you have any questions or concerns regarding your order, please email us at info@mybaskets.ca or call us at 905-669-6965.
I've ordered gift baskets from MyBaskets for several special occasions and have always been very satisfied by the excellent customer service and the quality of the items included in their gift baskets. I'm very happy to support such a great Canadian company!
Thank you. Great service. Basket beautiful and much appreciated. Good transportation and delivery update. Marked the occasion delightfully.
You Are In Our Thoughts
Great customer service. I ordered a baby gift basket that was delivered to the wrong address and could not be recovered through UPS. The company immediately sent a replacement to the correct address the next day with no questions asked, no hassle, and no extra charge.
It’s rare to find companies that truly care about their customers. I will definitely continue ordering from them. Thank you so much for your excellent service and for accommodating my situation.
they have recently been my go to! i messed up the address on one of my orders and they fixed it right away !
MyBasekts I'd highly recommend for a wonderful service right up to receiving the gift in hand. Ordering was easy and fulfillment and feedback via email is great feedback for the customer. Adding the Sparkling Wine to the candy basket added that sparkling touch! Thank you.
Great selection of products, ordering was a breeze! The delivery was on time and the updates provided were helpful. My client loved the basket.
Great customer service, going above and beyond to ensure it was delivered to the right person. Made a phone call per my request to ensure it was received. Sabrina, was patient, and helped to assist me in getting the right basket to send as a thank you. Sabrina even took a picture of the basket and sent me a copy to visualize the gift sent out. Great customer service to be commended in todays's competitve business world.
Your basket collections are so beautiful and your service is impeccable.
I have used Baskits for birthdays, Christmas, and Mother’s/ Father’s days. I love the choices offered, ease of ordering, speed of delivery, and quality of the products!
Great service, so efficient and the communication was excellent. I live overseas so am always a little dubious but was so happy when my daughter received it in such a timely manner. Thank you
Recipient was very pleased with fruit selection and various sweets. Even the ribbon and basket are keepers!!!
This company is very professional with quality of product and valuation of delivery. I had one question and when I called the issue was resolved with immediate resolution. I would highly recommend this company
everything was perfect .. delivered on time too
My brother was turning 70. I was very concerned after choosing this gift because I wanted it to be very special. It was a golf gift essential package arriving in a wooden box. Beautifully presented, no product substitution. He said the glove fit perfectly and he would use everything. The towel was blue and so was the bag to hold his clubs. Thank you baskets !
When you purchase a gift from My Baskets, you are investing in your peace of mind and in a stress-free way of gift giving. Our company’s philosophy is one of uncompromising honesty and integrity. Trust that your gift basket will arrive on time and will look exactly as advertised. We take your confidence in us seriously and we strive everyday to ensure your friends and family are astonished by what they receive on your behalf. Scroll through our customer reviews to see our dedication and commitment in action!
The brand My Baskets was established in 2014 by two entrepreneurs who have been building e-commerce businesses since 1995. My Baskets headquarters is currently located in Concord (part of Toronto GTA), Ontario. We were selected by Globe and Mail as one of Canada’s top growing companies for 4 years in a row (2021, 2022, 2023, 2024). Today we offer over 530 gift options, and we continue to grow!
Our mission has always been to provide the very best gift baskets and premium gift items to celebrate any occasion. We pride ourselves on providing great customer service and reliable same day delivery. On our website you can browse a wide variety of quality gifts and premium collections.