HOW WE TRACK ORDERS & HAND DELIVERIES
Hand Deliveries in Toronto
For all hand deliveries by our drivers and local couriers within Toronto & GTA, you will receive email confirmation after the delivery has been completed.
Courier Deliveries (shipping out of Toronto)
For all packages sent by UPS, Purolator, FedEx and Can Par you will receive a tracking number so you can follow delivery progress. All tracking numbers starting with a 1 will be accessible via www.ups.com. All tracking numbers starting with a 3 are accessible via www.purolator.com and all tracking numbers starting with a D are accessible via www.canpar.com.
When you purchase a gift from My Baskets, you are investing in your peace of mind and in a stress-free way of gift giving. Our company’s philosophy is one of uncompromising honesty and integrity. Trust that your gift basket will arrive on time and will look exactly as advertised. We take your confidence in us seriously and we strive everyday to ensure your friends and family are astonished by what they receive on your behalf. Scroll through our customer reviews to see our dedication and commitment in action!
The brand My Baskets was established in 2014 by two entrepreneurs who have been building e-commerce businesses since 1995. My Baskets headquarters is currently located in Concord (part of Toronto GTA), Ontario. We were selected by Globe and Mail as one of Canada’s top growing companies for 2021 & 2022! Today we offer over 430 gift options, and we continue to grow!
Our mission has always been to provide the very best gift baskets and premium gift items to celebrate any occasion. We pride ourselves on providing great customer service and reliable same day delivery. On our website you can browse a wide variety of quality gifts and premium collections.
The basket was so cute and well received. We were given updated every step of the way. Also, thanks for the follow up when the note we made didn't save. Thank you for not delaying the order! Overall great experience.
I loved the service and the quality of the basket.. very neat wrapping and finishing touches.
The basket was very well received by my friend. She sent me a picture of it and I thought it looked great!
A really cute red wagon filled with baby gifts. The recipient loved it!
I don't have feedback from the recipient yet, but the process to order the basket was simple and it arrived on time, as advertised. Communication from the company was terrific! When I didn't receive a delivery confirmation, I emailed to ask. I received same day communication (10pm on a Saturday) to let me know my basket was delivered. And then I received another email on Monday morning. Great service!
The basket was great and good value. This was my first order and I will be ordering again, and have already recommended your service. Thanks
Excellent customer service. Will definitely use again.
I ordered two baskets for Rush Hashana. I was so happy that they arrived on time.
I didn’t see the baskets but the receivers said that they were beautiful !
A couple of weeks ago I had cause to complain to Mybaskets about items substituted in a gift package. Initially too it seemed my complaint had been ignored as I heard nothing back.
I'm pleased to say Mybaskets has resolved the issue and restored my faith as a customer. Thankyou Mybaskets
Hello unfortunately the recipient has not received the gift. I had to file a claim with UPS as they stated it was delivered but again the basket did not arrive at his home, I was so excited for him to receive it as it had great reviews.
Cote Des Roses Truffles Gift Box
Delivery was not to be UNTIL SEPTEMBER 22.
Please tell me it has not been delivered.
Great company! Great product and ideas! Delivery was on time as scheduled and the basket was beautiful and enjoyed! I will definitely use you again next time! Thanks!
basket still not delivered
This is a wonderfully presented gift box! Will be buying again!
