Return and Refund

Exchanges and Returns

 If from any reason , gift basket was delivered damaged and recipient notify us with in 48 hours, we will be happy to replace  basket with new one with no additional cost.

Items we was not able to deliver

If we attempt delivery and the gift is undeliverable because:

refused at the time of delivery

incorrect address was provided, or address missing information (apartment number ... ),

If  recipient moved,

or gift not safe to be left if nobody is home.

If this occurs, the gift will be returned to our head office and the sender will be notified at (by phone or E mail)  provided at the time the order was placed.

- For delivery to be attempted a second time, a second delivery  will be charged (usually $15)

- If the sender does not wish to reattempt delivery,  cost of the gift basket less the 15% ( ( handling and procesing  fee ) + delivery charges ,will be refunded ONLY  to the purchaser. 

If we are from any reason unable to make arrangements for redelivery within 30 days of the return, the gift basket will be considered abandoned.

On Time Gifts Delivery Canada

Will arrive on time and will look exactly as advertised.

When you purchase a gift from My Baskets, you are investing in your peace of mind and in a stress-free way of gift giving. Our company’s philosophy is one of uncompromising honesty and integrity. Trust that your gift basket will arrive on time and will look exactly as advertised. We take your confidence in us seriously and we strive everyday to ensure your friends and family are astonished by what they receive on your behalf. Scroll through our customer reviews to see our dedication and commitment in action!

One of Canada’s top growing companies for 2021, 2022 & 2023 By Globe And Mail

The brand My Baskets was established in 2014 by two entrepreneurs who have been building e-commerce businesses since 1995. My Baskets headquarters is currently located in Concord (part of Toronto GTA), Ontario. We were selected by Globe and Mail as one of Canada’s top growing companies for 3 years in a row (2021, 2022, 2023). Today we offer over 430 gift options, and we continue to grow!

Our mission has always been to provide the very best gift baskets and premium gift items to celebrate any occasion. We pride ourselves on providing great customer service and reliable same day delivery. On our website you can browse a wide variety of quality gifts and premium collections.