Our customers share their gifting experience on Google reviews. Here is some of them.
Check our reviews:
This is by far the best Christmas gift basket any one customer can have by My Baskets. The decorative sleigh is absolutely stunning and can be kept as future Christmas decor for your home or Christmas tree. The sleigh is rustic and antique-inspired in appearance. It is eye-catching, robust and shining with Christmas snowflakes! This gift basket has something for everyone: truffles, candy cane chocolate milk, milk chocolate bars, caramel popcorn, shortbread cookies, Canadian cheddar biscuits, artisan crackers, dark chocolate bars (for those lovers of dark chocolate), and maple shortbread. Each member of the household can pick and choose from the variety of snacks to suit their eating needs. Any of these treats can be consumed with desserts, dinner, or drink! The sleigh can be repurposed for future gift-giving and if given to someone else, the sleigh will stand out as the "star" gift of all gifts. This was well worth the money! My neighbours absolutely love their gift basket and were happy to share it with their loved ones. I strongly recommend getting the sleigh as a gift basket if you want to stand out in the gift-giving world of the holiday season. Children will adore its look, adults will appreciate its appeal and sturdiness and the family will love its all-encompassing variety of treats! Thank you, My Baskets, for allowing me to warm the hearts of those around me with your stunning and unique sleigh basket!
Not in GTA, received in two days. Gift basket is fabulous. Quality is high. Thank you
I am using my basket for long time. They are so good. Their products are high quality. Yesterday I got delivered basket from my friend, what a surprise! Lovely French Rose, toast for cheese, cheese, Olive Branch, maple glazed wild smoked salmon, fine chocolates and coffee! Everything was packed in Beautiful wooden box. "My Basket" thank you very much one more time you are the best!
I have ordered four baskets in the last couple of months and they were all yummy and the recipients loved them. My Baskets customer service is wonderful. They respond to your emails and send confirmation emails once the delivery is made. The quality of what they put in the basket is top notch. I would definitely highly recommend this company.
Picked My Baskets from an internet search, liked what I saw and reviews posted. They didn't disappoint. My nephew and his wife said the delivery man was pleasant and made the delivery of their baby basket (muskoka chair) a bit of fun. Loved their gifts and I was please to have the option to include a bottle of sparkling wine for mom and dad.
I order two baskets from My Baskets. I placed my order in November just to be safe. I was able to choose my delivery date as well as include a personalized message for each basket.
I got an email when the baskets were shipped and received. Both recipients loved them. It included a variety of items from Canadian companies as well as gluten free options as well. Totally recommend! Thank you!
Delivered right away, no fuss, highly recommend this company. Great add on options to most baskets too.
Placed a large order of baskets as a corporate gift. Was very impressed by quality of the basket and all baskets arrived on time. My Basket also replaced a basket that was stolen-- great business to work with and very impressed by its customer service. Very easy and seamless ordering process as well and loved the ability to personalize messages on each basket.
Ideally I want to leave 4 1/2 stars but it won't let me. Fast service, good prices and products. Reason I don't want to give 5 stars is because I made a spelling mistake in the note I wanted delivered. I realize that part is my mistake but I called them as soon as they opened, right after I made my order. The woman I spoke to assured me that she corrected the mistake. This was 30 minutes before it was shipped out. If correcting the mistake wasn't possible I would have preferred to know that right away, maybe even cancel the order and re-order it. Not assume all was good until it was delivered and them actually noticing the mistake clearly.
This was a gift for my brother and his wife who live in Midland Ontario.... they were delighted with the gift basket..their exact words were
"Wow that's amazing"...
Excellent service throughout keeping me informed on the progress of the order and delivered when promised....success x
Will definitely recommend your business and will use you again...
Thank you xx
Ordered a basket for a friend and went with the same day delivery option. It was delivered easily to her condo with no hassles. Would definitely recommend!
Ordered a basket in December 31 evening and shipping option indicated basket would arrive January 2. There has been no communication and no indication of status of delivery. Understood that New Years falls in between however if they were not able to deliver as promised their system should have indicated this and I would have gone elsewhere. Furthermore when trying to call the 2 phone numbers it just rings and no option to leave voicemail. I am disappointed and this is before order has even been delivered. As a habit I hate leaving small business negative reviews and am hopeful of a positive outcome in what has been otherwise a poor experience to date.
Update - Basket arrived on January 4. The lack of communication was disappointing and the delivery option should not have been available, but the end product did eventually arrive
I had a very good experience with my online order!It was exactly as advertised and delivered on a perfect timing. I’ve ordered a savoy basket for condolences!
Loved it, very courteous people and friendly. Their product looks amazing, n they have for many occasions. They even deliver for free anything after 130, below tht, u have to pay for delivery, amazing.
My husband and I ordered a baby basket to be delivered to family in Quebec. Shipping was free and arrived 3 business days from when we ordered! We received emails keeping us posted on the shipment and delivery which was extremely helpful and reassuring. Thank you My Baskets for incredible customer service and for delivering such a beautiful basket! The family loves it! I will be recommending your services in future for sure!
Totally satisfied with my recent same-day gift delivery order. Courteous and helpful phone service, and the (local) delivery was literally within a couple hours. The recipient was definitely pleased. Very fair pricing for the high standard of service.
Customer service was incredibly helpful on the phone and my gift order arrived as expected, on the date requested. Very happy with the service and would use again.
Same day delivery if you place your order before 11:00 a.m. I had a few questions so I called their office number before placing my order. My questions were answered with courtesy and patience! I definitely recommend them!
The basket my family received was beautifully wrapped, and the goodies inside were delicious. They loved the high end and gourmet delicacies, which were also beautifully packaged. Delivery was just as promised. Would definitely use again for any special occasion.
Great customer service and awesome gift! Quick communication and no bs. Awesome business to deal with and will bring more business to them. You will not be disappointed.
The gift I purchased was exquisite. Due to lockdown there was a delay in the delivery by UPS so Dragan sent me another hand delivered on time. I bought the other one too as a sign of goodwill. I would greatly recommend this business.
We were not notified that the basket has arrived even though we supplied adequate contact details - as such it did not make the birthday celebrations and the desired effect was not achieved. 2 stars because My Baskets have offered to follow up (I declined)
Hopefully we can all learn from this experience and do better. Best of luck
Great team and very good customer service. I ordered last minute for a birthday celebration and my order was still delivered on time.
MyBaskets was the best gift service I used so far. We had an issue where we received the wrong basket but My Baskets instantly fixed the issue and sent us out a brand new basket and let us keep the first one. Will definitely use this service again and suggest to friends.
Needed a gift basket quickly and was pleasantly surprised with how speedy and efficient My Baskets was from start to finish.
The basket was lovely and well put together and the goodies were quality and tasted great! Highly recommend!
It's very rare to find a great service anywhere, but My Baskets has one of the best services in GTA. That was my first time order and they exceptionally they rushed my service for a same day delivery even after the due time. THANK YOU SO MUCH MY BASKETS!
Excellent service, nice staff.. highly recommend :)
Amazing company, excellent customer service, superior products and lighting fast shipping... You honestly can’t ask for better.